Hundreds of patrons flock to malls daily in search of shopping, dining, and entertainment. With such a high rate of foot traffic, effective mall cleaning, especially for floors, is essential to creating a positive atmosphere and protecting customers from slips and falls. According to the National Safety Council, falls are one of the leading causes of unintentional injuries in the United States. Slips and falls are costly and can ruin a business’s reputation. In malls, slippery floors, spills, and obstacles in walkways can all contribute to such injuries. While maintaining safe, clean mall floors may seem challenging, the right procedures and tools make it easy. Below are tips to protect both patrons and the life of the floor.
Throw Away the Mop and Bucket
To truly clean large mall floor areas, mops and buckets no longer make the cut. Mopping is a labor-intensive, time-consuming process that actually spreads contaminants around the floor. Worse, they leave floors wet, putting people at an increased risk of slip-and-fall accidents. To safely and efficiently clean floors, invest in a cost-effective autovac that actually removes soil and contaminants from the floor and has instant drying capability. This enables mall customers to use the floors immediately after cleaning without the risk of falling. It also eliminates the hassle of constantly placing “wet floor” signage. In addition, the system can remove salt and mud from entryways, and spills in the food court and dining areas.
Fight Dirt at the Entrance
A comprehensive mat system should serve as a first line of defense for all mall floors. You should have mats outside and inside all entryways to trap dirt, debris, and excess moisture from customers’ shoes. Entryways should be monitored on a regular basis to ensure mats don’t roll up and cause a tripping hazard. They should also be cleaned multiple times a day. This will keep excess water and contaminants from being tracked throughout the mall.
Create a Detailed Plan
Once you have the proper tools in place, create a specific mall cleaning plan for your floors. Ensure the floors are cleaned at least once daily. It’s critical to also anticipate spills to proactively reduce fall risk. Assign staff to regularly monitor areas prone to spills and excess moisture, such as restrooms, entryways, and food courts. Go beyond the cleaning staff and encourage all team members to immediately notify the cleaning department if they come across a spill or walking hazard.
While it may seem like a daunting task, with the right tools and cleaning program, mall floors can look immaculate around the clock. Properly cleaning and maintaining the floors will not only improve the mall’s atmosphere and shopping experience, but it may also significantly reduce slip-and-fall claims.